Was told my engine was in disrepair without explaining what was actually wrong, said it would cost hundreds just to figure it out. Was offered an engine swap starting at 2000 to 3500. Called a mobile mechanic. He came out replaced a small part for 140 dollars. Mentioned the plugs also needed to be changed which was an additional 200 dollars parts and labor. Now my car is running like new.
If this is an actual real complaint we would like nothing better than for you to contact me Joe, the owner ! Our number is 352-799-0298. We would NEVER knowingly sell ANYONE something they didn't need. We truly apologize for any trouble or inconvenience we may have caused you. We would like the opportunity to correct the situation. There had to be a mistake made. We are human and it is possible a mistake was made. If you read our many 5 star reviews it is evident that we take our customers and customer service very seriously. The other thing is that all of our 5 star reviews are posted by people who used their real names. We recently have received a few bad reviews by people who have not used their real names. That leads us to believe that these may not be real customers or complaints. We think it could be our competition or possibly a disgruntled employee trying to damage our long standing reputation.
- Complete Automotive Care Inc